Documentations

At M Residential we recognise that property investment requires a clear understanding of the agents responsibilities together with regular contact between owner and Property Manager. We undertake to report and receive instructions as a matter of priority.

Our department will be open to receive telephone calls during the hours of 8.30am to 5.00pm Monday to Friday.

While your property is available to lease, we guarantee to contact you once a week to update you with our progress on leasing your property

Personal Standards

Telephone messages within 4 business hours

Email within 24 business hours

Facsimile within 24 business hours

Regular postal mail within 48 business hours

We guarantee to provide you with up to date information accessible 24 hours a day through our online access.

Communication

At M Residential we recognise that property investment requires a clear understanding of the agents responsibilities together with regular contact between owner and Property Manager. We undertake to report and receive instructions as a matter of priority.

Our department will be open to receive telephone calls during the hours of 8.30am to 5.00pm Monday to Friday.

While your property is available to lease, we guarantee to contact you once a week to update you with our progress on leasing your property

We guarantee to respond to all communication within the following timeframes:

Appointments

At M Residential we recognise that property investment requires a clear understanding of the agents responsibilities together with regular contact between owner and Property Manager. We undertake to report and receive instructions as a matter of priority.

Our department will be open to receive telephone calls during the hours of 8.30am to 5.00pm Monday to Friday.

While your property is available to lease, we guarantee to contact you once a week to update you with our progress on leasing your property

We guarantee to respond to all communication within the following timeframes: