Wendy and Megan have been first class Property Managers. They have always acted upon any issues we have reported and been efficient with their responses and support.
Tim & Gillian Trahorsch
Sarah, We loved the house and thank you for making renting easy!! Will Definitely be recommending M Residential to friends, you were all amazing, especially you! Thanks for everything, and all the best to you aswell.
I would also like to acknowledge how pleased I was to have Amy as the property manager for Unit 3, even though it was for a relatively short period of time. In our direct meetings on site, phone conversations and exchanged emails, Amy consistently had a pleasant, informed and professional manner, and I felt comfortable expressing my thoughts to her regarding Unit 3.
My experience with M Residential, and particularly Laura Levisohn, I must say has been exceptional. I was wanting to rent out my investment property in Scarborough and had already had the “experts in the area” come in and take a look at my newly renovated villa only to be told the Perth rental market was dead and not to expect much more than what I had rented it out for in previous years as “things had changed”. This was very disheartening as I had spent A LOT on improving the property and had hoped for a better result. I asked if it was worth renting the property furnished to get a better return and their representative said “No, there wasn’t really a demand for fully furnished anymore.” It was only through pure luck that I started talking to Laura. She was at a counter in a business and we started talking. She is bubbly, friendly and confident so after a while I asked what she did for a living. She said she was in property management, in South Perth. I said did they go as far as Scarborough and she said they certainly did! From that moment everything changed. Laura and her team at M Residential are absolute professionals. Laura was able to see my property at MY earliest convenience, and it was her confidence as she entered the premise that was outstanding. She certainly knows the Perth market as well as every property management law and guideline. She complimented me on how lovely the place looked and after looking around, confidently quoted me a starting price 20% higher than the previous agent, without knowing about the other quote. When I asked if I could earn more rented her reply was “absolutely, let’s advertise both and the market will tell us” I can happily tell you in under 3 weeks I have an excellent new tenant, who has taken it fully furnished and is earning a significant amount more than the first disinterested agent. Laura’s energy and confidence leads an amazing team, it’s no wonder they have won so many industry awards! I highly recommend Laura Levisohn and M Residential. Personally, I have already starting telling my friends (with rental properties) about my experience and to make the change if they want their property represented by the best in Perth!
Excellent! In fact, all of the staff at M Residential were fantastic. This has been such an improved and enjoyable experience compared to past experience with other real estate agencies in Perth. If I was going to rent the property I have recently purchased, I would definitely use M Residential to manage it for me. They professional, courteous, helpful and diligent.
Over the period that we have been here (16 years) we have had several managers and they have all been courteous and fair with us and we have only respect for them, and remain in communication with some of them.My wife Marion and myself would like to thank Mr and Mrs Lim for having this property available for us over this term. We enjoyed treating the property as we would our own, and gave it a weekly thorough clean and dusting. We thoroughly recommend Laura and her team at M Residential as top quality caring agency.
Noel & Marion Barton
Sarah is one in a million. Fantastic lady – an absolute credit to M Residential!
T McGrath & A Smith
FANTASTIC. We couldn’t be happier with the support and service from M Residential.
M & A Heafield
Hi Laura, Just wanted to say thank you very much for all your dealings with my property. Firstly as property managers your service was exceptional, you always communicated with me and made sure my property was maintained in the same manner it was handed over and it was great to see it vacated by my tenants exactly how they moved into it. Secondly as my selling agent, you achieved a result that was above expectations and at all times acted in my best interest. Thank you for a professional and above expectations approach in both aspects, and I wouldn’t hesitate to recommend M Residential for any services required.
Our decision to rent out our family home was one made easy upon our first meeting with Laura. Laura’s polite, friendly and professional manner assured us of a stress free experience. Laura’s successful marketing strategies ensured that our home was rented out in just three days. Laura and all the staff at M Residential are extremely efficient and we could not recommend them highly enough to anybody contemplating renting or selling their property. Thank you again Laura for making our experience of renting out our property a very smooth and easy process and we look forward to having a continued relationship for many years to come with you and all of the team at M Residential!
L. Waller & E. Richardson
I would like to thank you and the M Residential team for managing my house as a rental for 5 years and for its quick sale. Wendy Lewis and Andrea have always been very helpful and responsive. It was good experience and I would be happy to do business with you again.
Having worked with M Residential intensively for over 18 months, in this time I have recognised their customer service standards and service levels to represent some of the best in Perth, and also in my opinion, the country! As a national industry trainer and consultant, I have worked with many different companies throughout Australia, New Zealand and also in the USA, and M Residential stand out by far to manage property at a far higher quality standard than most other companies I have worked with. Laura Levisohn is both passionate and highly professional with a passion for excellence. Therefore I highly recommend her services if you are a property investor and owner. If I owned property in Perth, I too would be using their services.
Darren Hunter – National Property Management Trainer, Speaker, Author and Consultant, Director of the Leading Property Managers of Australia.
Hi Laura, What a fantastic response – thank you for letting me know and being so proactive about the issue. Issues could be solved instantly if all property management companies were as efficient as you have been!
Chanelle – IFresh Strata
Laura just managed to get $30 more each week…when I was being ‘nervous nelly’ thinking the tenant may move on! It gives me huge peace of mind…you guys know the market and tenant best.
Having owned my investment property for over 10 years I had bad experiences with many agents through trial and error. M Residential has been managing my property for over 7 years and have completely changed my view of real estate agents. They are thorough, professional and always looking after my property as if it were their own. They have made owning an investment property easy and after moving interstate 6 years ago have been even more thorough to ease my mind whilst being away. Can’t recommend them highly enough! Seriously you guys have been great – thanks for all your help over the years.
Laura, I think you can take credit for more than only losing 2 days rent: – achieved exceptional rental – only 2 weeks on the market & – presented on the web so well the listing attracted 300% more traffic than comparative listings (in South Perth, East Perth and Perth). While I know that giving you a good product would have helped to achieve all these things, I followed your advice in presenting that product. So you can take credit for the good product as well! Meanwhile, I hope you have plans to stay with M Residential for quite some time. If not, please let us know where you go.
Hi Laura, What a brilliant new system you have here! Keep up the great work.
Ann & I would like to take this opportunity to thank you both for looking after the rental of our property these last two years as well as the assistance and organisation you provided when we decided to sell. We consider your company to be very professional, approachable and both of you were extremely helpful to us both. As I have discussed with you, we shall certainly be returning to use the services of M Residential with the purchase of our next investment property, which shall be very soon. We wish M Residential all the best for the future and can assure you that we shall certainly refer you to friends and colleagues who are looking for a very professional and friendly Real Estate Company
I have rented with M Residential for over three years and during this time found the entire team to be friendly, professional and always of the highest standards. Any concern was handled with care and in a timely manner with the best outcomes being achieved for both myself and the owners. I would not hesitate to recommend them in every regard.
Just an email to say we are absolutely loving this place it is wonderful. The place is a little old and I had my worries because our previous place fell apart at the seams and I was emailing the agent fortnightly and was not a pleasant experience to live there in the end. We enjoy coming home here and it is our home, neighbours are quiet and the area is beautiful and so well located which helps because I commute at 6am to the city every day and Chris to Burswood down the road. Nothing has fallen apart nothing has gone wrong nothing blocked yet and we both just want to say how happy we are that we haven’t had to hassle you guys yet!