Perth’s Leading Property Management Team: Why Choose M Residential?

At M Residential, property management isn’t just an add-on service. For us, it’s the core of our business.

Dedicated Property Managers

Working with clients throughout Perth, we’re a team of dedicated property managers lead by Laura Levisohn. With almost two decades of experience in property and business management, Laura brings a comprehensive understanding of the needs of landlords and tenants to M Residential’s services. Leading by example, Laura spearheads a team driven by strong communication, productive relationships and high attention to detail.

When it comes to effective property management, good communication is key. We adopt a responsive and open approach to our property management services, placing high priority on regular and ongoing communication with landlords and tenants alike. We manage your portfolio with demonstrated strategies to preserve your assets and maximise your yield. Taking care to manage each minute detail with precision and expertise, your property is in good hands with M Residential.

Enjoy the freedom and peace of mind that comes from working with a professional and reliable team of property managers.

Our Focus

Our property management services make your investment a top priority. From single investments to extensive portfolios, we’re entirely focused on the successful leasing, maintenance and ongoing management of your property.

Whether it’s managing repair requests or creating lucrative leasing strategies, great property management services are built on paying attention to the big and the small. We dedicate ourselves to developing efficient processes, protocols, and systems to craft a ‘big picture’ framework for managing properties and portfolios with excellence.

In order to offer property management services with accuracy and professionalism, we stay updated with evolving legislation, changes to the Residential Tenancies Act and any developments that impact property leasing and management. We’re also proud to be leaders in the application of cutting-edge technology and processes, streamlining property management and cementing M Residential as one of Australia’s most innovative teams.

Our Guarantee

When it comes to managing your portfolio, you need a property manager who understands the importance of clear and concise communication. As experienced property management professionals, we’re committed to upholding high standards of service for all properties.

If we fail to live up to our own strict standards, please contact our Director Laura direct at laura@mresidential.com.au and we will ensure your expectations are met.

Responsive

You shouldn’t have to wait weeks to hear from your property manager. We offer fast and responsive replies to simplify and streamline communication. Here are our communication standards:
● Weekly updates on the progress of leasing your vacant or soon-to-be vacant property
● Replies to telephone messages within four business hours
● Replies to emails and facsimile messages within 24 business hours
● Replies to regular postal mail within 48 business hours
● 24/7 access to online resources

Professional

As representatives of you and your property, we take our role seriously. We uphold high standards of professionalism across all facets of property management, including in interactions with tenants, clients, contractors and stakeholders.

Knowledgeable

With a wealth of experience in property management, we apply a variety of effective strategies and techniques to the management of your property. Our team is constantly undergoing further training and research to provide industry-leading property management services that protect your investment.

Our Guarantee

If we fail to meet any of these standards, and we are notified in writing and we do not rectify the matter within two business days, we will manage your property fee-free for 3 months.

This Guarantee does not apply when:

We are requested to carry out non-standard duties.
Matters are outside our control. For example, a natural disaster or accident.

Our Commitment

At M Residential we recognise that property investment requires a clear understanding of the agents responsibilities together with regular contact between owner and Property Manager. We undertake to report and receive instructions as a matter of priority.

Documentations

At M Residential we recognise that property investment requires a clear understanding of the agents responsibilities together with regular contact between owner and Property Manager. We undertake to report and receive instructions as a matter of priority.

Our department will be open to receive telephone calls during the hours of 8.30am to 5.00pm Monday to Friday.

While your property is available to lease, we guarantee to contact you once a week to update you with our progress on leasing your property

Personal Standards

Telephone messages within 4 business hours

Email within 24 business hours

Facsimile within 24 business hours

Regular postal mail within 48 business hours

We guarantee to provide you with up to date information accessible 24 hours a day through our online access.

Communication

At M Residential we recognise that property investment requires a clear understanding of the agents responsibilities together with regular contact between owner and Property Manager. We undertake to report and receive instructions as a matter of priority.

Our department will be open to receive telephone calls during the hours of 8.30am to 5.00pm Monday to Friday.

While your property is available to lease, we guarantee to contact you once a week to update you with our progress on leasing your property

We guarantee to respond to all communication within the following timeframes:

Appointments

At M Residential we recognise that property investment requires a clear understanding of the agents responsibilities together with regular contact between owner and Property Manager. We undertake to report and receive instructions as a matter of priority.

Our department will be open to receive telephone calls during the hours of 8.30am to 5.00pm Monday to Friday.

While your property is available to lease, we guarantee to contact you once a week to update you with our progress on leasing your property

We guarantee to respond to all communication within the following timeframes: